One pilot.
Defined before build.

Price and payment

The total pilot price and currency are the amounts shown on the selected offer and secure Stripe checkout. A one-time 50% deposit starts the scoped work. The remaining 50% is due only after the customer validates the working pilot flow. Optional monthly care is never added automatically.

Included scope

• One inbound call flow tailored to the agreed services
• Lead capture and qualification logic
• One supported calendar or CRM handoff
• Human-escalation and emergency boundaries
• Testing and one working validation session

Delivery clock

The 48-hour delivery window begins after DreamNova receives the focused intake, the required content and any access needed for the one agreed integration. Delays in access or a material scope change pause the delivery clock.

Validation and cancellation

If DreamNova cannot begin or deliver the agreed pilot scope, the deposit is refunded. A cancellation requested before intake and build work begins is refundable. Once custom implementation has begun, the deposit covers reserved and completed work and is non-refundable except where required by law or where DreamNova fails to deliver the agreed scope.

What is not promised

The pilot is not a guarantee of revenue, appointment volume, regulatory certification, perfect recognition in every environment, or replacement of every human call. Production telephony, provider usage and any customer-specific compliance work are confirmed before go-live.

Data and secrets

Do not send passwords, card data, patient information or API keys by email or WhatsApp. Public demo handling is described in the data notice; a production deployment is configured separately.